Culture 101

Culture Done Right: Core Concepts of Designing and Changing Culture

Learn the basics from the experts, and start creating a culture that makes everything in your organization work better. [5 CAE credits]

ENROLL $49.00

"Culture done right" starts here.

Learn the basics of how to design and manage your culture so it will drive success and employee engagement. The four units in this course give you the foundational knowledge you need to immediately start crafting an amazing workplace culture.

UNIT 1 gives you a concrete definition of culture, shows you how to do core values right, and reveals the true connection between culture and engagement.
UNIT 2 explains how to get a handle on the "what is" of your culture through both quantitative and qualitative assessment techniques.
UNIT 3 shows you how to change culture, debunking the myth that it's impossible and giving you a framework for being systematic about your culture change work.
UNIT 4 zooms out to the big picture and gives you a framework and a maturity model for ongoing culture management, so you'll know your culture is always moving in the right direction.

Learn How to Do Culture Right

Equip yourself with the knowledge you need to design and implement culture change.

Enroll now - $49.00

Click "show more" to see the full course outline:

1. Introduction
2. What to expect in this course
1. Overview of Unit 1
1. Definition of culture
2. Breakdown of the definition
3. Additional Reading: Culture
4. Assignment: Culture Inconsistencies
1. How to do core values right
2. Good and bad examples of core values
3. Links that point to the examples in the video
4. Assignment: Core Values in Real Life
1. Why best practices don't work when it comes to culture
2. Zappos case study
3. Some Zappos Links
1. The Billion Dollar (a year) Question: Why Isn't Engagement Going Up?
2. The track record on engagement—and a better approach
3. Assignment: What Are Your Success Drivers?
1. Busting the Myths About Culture Change
2. A model for culture change
3. Culture Change Links
4. Assignment: Changing Culture One Process at a Time
1. Culture Maturity Model
2. Overview of the 6 Levels
1. Slide Deck for Unit 1: Understanding Culture and Engagement
2. "Culture That Works" Ebook
3. Free Chapter from our book on Employee Engagement
4. Maturity Model Ebook
1. Overview of Unit 2
1. The surprising variety in types of culture assessments
2. The 4 major assessment types
3. The heart of our model: 8 Culture Markers
4. Assignment: Which Assessment Type is Right for You?
1. How to measure the journey from traditionalist to futurist
2. Example: Innovation
3. You Don't Always Want to Be Futurist
4. Case Study: Sometimes Silos are Good
5. Assignment: How Futurist Are You?
1. The power of good culture conversations
2. Example: Culture and the Hybrid Workplace
3. Assignment: Culture and Back to Office Planning
1. We dug into 1 million data points, and these culture patterns emerged.
2. Overview of the 8 Dominant Culture Patterns
3. Connecting Culture Patterns and Your DE&I Work
4. Assignment: DE&I Work and Culture
1. The Assessment is always the start of something
2. Culture Change: Making It Real v. Making it Permanent
1. If you want a deeper dive into our stuff, we put it here.
2. Demo Webinar of Our Assessment and Platform
3. PDF About the WorkXO Assessment
1. Slide Deck for Unit 2
2. Ebook on Hybrid Workplace Culture
1. Overview of Unit 3: Changing Culture
1. What Is Culture Design?
2. Example: Designing a Culture of Innovation
3. Whose Job is Culture Design?
4. Assignment: Are the right people seeing your culture patterns?
1. Converting Culture Patterns into Culture Priorities
2. The Core Components of a Culture Priority
3. How Long do Culture Priorities Last?
4. Assignment: Fleshing Out a Culture Priority
1. How the Playbook Model Works
2. The Six Types of Culture Plays
3. Samples from our Play Database
4. Assignment: Making it Real and Making it Permanent
1. Implementation
2. Overview of Culture Management
3. Assignment: Culture Management Roadmap
1. If you want a deeper dive into our stuff, we put it here.
2. Demo Webinar of Our Culture Design Process
3. Culture Change Links
1. Slide Deck for Unit 3: Changing Culture
2. Samples from our Play Database
1. Overview of Unit 4: Culture Maturity Model
1. A brief history of culture in organizations.
2. [Encore] Overview of the Culture Maturity Model
1. Level Zero: Unintended
2. Cultures Based on CEO Personality or Business Stage
3. Level One: Idealized
4. Connecting Values and Behaviors in Idealized Cultures
1. Level Two: Designed
2. [Encore] Designing a Culture of Innovation
3. Characteristics of the Designed Stage
4. Level Three: Managed
5. Investing in Culture Management
1. Level Four: Embedded
2. What Does a "Culture Operations" Infrastructure Look Like?
3. Level 5: Integrated
4. Integrating Culture and Strategy
5. Take the Culture Maturity Assessment
1. Slide Deck for Unit 4: Culture Maturity Model
2. Culture Maturity Model Ebook
1. Congratulations! Now Where Do You Go From Here?
2. Evaluation Survey for this course
3. Claim your CAE Credits

$49.00
94 lessons
5 hours of video content

Culture management is everyone's job.

Wherever you are in the organization, you need to make sure the culture is moving in the right direction. But if you don't understand the basics of how it works, you'll end up with a culture that evolves randomly, and that never ends well.

Enroll Now - $49.00

Culture Done Right: Core Concepts of Designing and Changing Culture

"Culture done right" starts here.

Learn How to Do Culture Right

Click "show more" to see the full course outline:

Course Overview

Unit 1: Understanding Culture and Employee Engagement

1.1. What Is Culture?

1.2: What About Core Values?

1.3: The Myth of Culture "Best Practices"

1.4: Connecting Culture and Employee Engagement

1.5: How to Change Your Culture

1.6: Culture Maturity, Design, and Management

1.7: Unit 1 Wrap Up and Downloads

Unit 2: Assessing Your Culture

2.1: What Is a Culture Assessment?

2.2: Measuring Culture as It Really Is

2.3: The Qualitative Side of Assessment

2.4: The Dominant Culture Patterns

2.5: You Assessed...Now What?

2.6: Info on our WorkXO Culture Assessment

2.7: Unit 2 Wrap Up and Downloads

Unit 3: Changing Culture

3.1: A Better Approach to Culture Change: Culture Design

3.2 - Defining Culture Priorities

3.3 - Creating a Culture Playbook

3.4 - What Comes After Culture Design?

3.5 - Info on our Culture Design Consulting

3.6 - Unit 3 Wrap Up and Downloads

Unit 4: Culture Maturity Model

4.1 - Culture as a Business Function

4.2 - Stage 1: Culture as a Concept

4.3 - Stage 2: Culture as a Practice

4.4 - Stage 3: Culture as a System

4.5 - Unit 4 Wrap Up and Downloads

Conclusion

Culture management is everyone's job.