Here's what's in the Library:

  • 1

    Welcome to your coaching resource library!

    • About this resource library

    • Video: What Are the Habits and Why Do They Matter?

    • Scaling Up Reading Index

  • 2

    The PROPEL Readiness Assessment

    • Welcome to the Propel Readiness Assessment

    • C1: People know what our culture is

    • C2: We continuously align our culture with what makes us successful

    • C3: The top of the organization lives the culture, and ensures integration with strategy and execution

    • S1: People know what our strategy is

    • S2: We're laser focused on what we should be doing on a quarterly basis

    • S3: People know what our progress is

    • E1: We are masters of internal meetings and information flow

    • E2: We are hyper aware of what members/customers/stakeholders (MCS) want, need, and experience on a continuous basis.

    • E3: There is zero confusion about who is accountable for what.

    • E4: Everyone can measure their own success, every day (week, month, quarter, year…)

  • 3

    Culture Habit Resources

    • Culture Habits Overview

    • C1. Culture Visibility

    • C1. Suggested Action Items

    • C1. Additional Reading

    • Culture Code 101

    • One Page Personal Plan Worksheet

    • The Difference Between Mission, Vision, and Values

    • Culture Priority Example

    • Core Value Exercise

    • Mantra Exercise

    • Culture in HR Processes Exercise

    • C2. Culture Alignment

    • C2. Suggested Action Items

    • Culture Priorities

    • Success Drivers 101

    • Culture Friction Exercise

    • Culture Metrics Exercise

    • Business Results Exercise #1

    • Business Results Exercise #2

    • C3. The Top's Role in Culture

    • C3. Suggested Action Items

    • Culture Team Charter

    • Culture Friction Leadership Team Discussion

    • Team Leadership Support Exercise #1

    • Team Leadership Support Exercise #2

    • Culture Talk Exercise

    • The Board and Our Culture Exercise

  • 4

    Strategy Habit Resources

    • Strategy Habits Overview

    • S1. Strategy Visibility

    • S1. Action Items

    • 4D Framework to Results Worksheet

    • 7 Strata Explained

    • 7 Strata Worksheet

    • Vision Summary Worksheet

    • Long Term Vision Exercise

    • Target Customer Exercise

    • Strengths, Weaknesses, and Trends Exercise

    • Staff Check In Exercise

    • One Page Strategic Plan

    • Staff Role Play Exercise

    • S2. Quarterly Focus

    • S2. Actions Items

    • Creating a System of Accountability [from Growth Mindset Bootcamp]

    • Quarterly Priorities (Rocks)

    • Metrics Primer

    • Quarterly Priorities Exercise

    • Working With The Board Exercise

    • Quarterly Priorities With The Board Exercise

    • Individual Contributions Exercise

    • Staff Priorities Exercise

    • Drafting Metrics Exercise

    • S3. Progress Visibility

    • S3. Action Items

    • Sample Culture Priority: Transparency

    • OPSP Visibility Exercise

    • Scorecards and Dashboards Exercise

    • Survey Your Staff Exercise

    • Incomplete Tasks Exercise

  • 5

    Execution Habit Resources

    • Execution Habits Overview

    • E1. Meetings and Information Flow

    • E1. Suggested Action Items

    • Death by Meeting-Additional Reading

    • The RACI Model of Accountability

    • RACI Worksheet

    • Who, What, When Worksheet

    • Internal Meetings Primer

    • Internal Staff Collaboration Exercise

    • Daily Huddle Exercise

    • Connector Exercise

    • E2. Member/Customer Focus

    • E2. Suggested Action Items

    • Open Community-Additional Reading

    • Open Garden-Additional Reading

    • Voice of the Member- Additional Reading

    • Customer Experience Exercise

    • Peer Share Exercise

    • CX Data Share Exercise

    • Day On The Phone Exercise

    • MCS In Strategy Exercise

    • Connect With Your Members Exercise

    • E3. Accountability

    • E3. Suggested Action Items

    • The Menlo Innovations Case Study

    • FACe: Function Accountability Chart

    • PACe: Process Accountability Chart

    • Decision Making Roles Exercise

    • "Stucks" Exercise

    • Organizational Structure Exercise

    • Staff Needs Exercise

    • E4. Success Metrics

    • E4. Suggested Action Items

    • Align Quick Start Guide to Planning and Tracking

    • KPI Check Exercise

    • Personal Critical Number Exercise

    • Accountability Exercise

    • Team Accountability Exercise

    • Morning Star Exercise

  • 6

    Other Resources

    • CASh: Cash Acceleration Strategies Worksheet

    • The Power of One Worksheet